Privacy Policy

Montebello Bus Lines (“MBL”) respects your privacy. MBL recognizes that maintaining your private information is important to maintaining your continued use of its services. The following describes our Privacy Policy in relation to the information you submit via RideMBL.com and Track MBL Buses, and how it is used. This Privacy Policy is designed to inform you how MBL collects, uses, and protects your personal information so that you can make an informed decision about using RideMBL.com and Track MBL Buses. Please read this Privacy Policy before using our site and services. By using MBL's website, you consent to the collection and use of information as described below. These privacy policies are reviewed periodically by MBL and may be subject to change.

About Track MBL Buses

Track MBL Buses is a service designed to help take the guesswork out of bus arrivals and help you to get to your stop at the same time as your bus. Track MBL Buses uses satellite technology to find the specific location of a bus; then sends the estimated arrival time to a particular stop via cell phone, website or other mobile device.

Track MBL Buses uses Global Positioning Satellite (“GPS”) technology and advanced computer modeling to track buses on their routes. Taking into account the actual position of the transit vehicles, their intended stops, and the typical traffic patterns, Track MBL Buses predicts arrivals with a high degree of accuracy. Estimates are updated constantly as vehicles are tracked.

Personal Information

We may request personal information when you submit comments on MBL service or when you submit information in participating in a survey, poll, blog or live chat. You may also be asked to provide information when subscribing to an email newsletter and email alerts. This personal information may be in the form of your name, email address, phone number, street address, etc. For example, you may be asked to provide an email address and name if you'd like the MBL to respond to input provided via feedback form or survey. The personal information you voluntarily provide is used to fulfill a request. MBL may use this information to inform you of service information, promotions or other news of value to you as a transit customer. MBL or its contracted vendors do not sell, trade, or rent your personal information to anyone, or disclose personal information except when the purpose and manner of the disclosure has been disclosed to you prior to you providing the information; or when disclosure is required by law.

Cookies

Cookies are small files which can be placed on your computer by Web servers when you visit certain sites. These files may contain information such as ID's and passwords, personal information, or preferences. During your visit, the server can access these files to help personalize pages or allow you to affect e-commerce more easily. MBL does not set cookies from any page in the RideMBL.com domain. Our webpages set cookies with login information only for the convenience of customers who use these areas repeatedly. If you are concerned about privacy, you may set up your browser not to accept cookies, or you can delete them from your hard drive once you leave the section.

Cross Linking

MBL provides links to other government transit related websites as a service to our customers and does not share any personal information with these entities. Note that MBL does not endorse or take responsibility for information contained on those sites.

Log Activity for Statistical Analysis

MBL tracks activity and site function on its web site in the form of log files on its web servers. These logs are analyzed by Google Analytics, a third-party statistical analysis software solution, providing visitor activity trend data. The data gathered is used to better organize information contained onsite and to improve the user experience for our customers. This information is not used to identify our visitors on an individual level.





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