Reasonable Accommodation Request Form
The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination and ensures equal opportunity and access for persons with disabilities. Montebello Bus Lines staff assist in compliance oversight under ADA federal regulations. This includes ensuring that ADA guidelines are consistently followed and applied.
To file an ADA or accessibility complaint regarding MBL’s programs or services or to request a Reasonable Modification, please use the online customer comment form, contact MBL’s Customer Service at 323-558-1625 or do so in person at the Montebello Bus Line facility located at 400 S. Taylor Ave. Montebello, CA 90640. All comments will be logged, investigated and a response provided.